|
|
Post by bisdu on Jan 8, 2015 20:45:24 GMT 1
I have been given the job of setting the quiz at our local at the weekend - 60 questions and a table quiz of 30 questions.
Nearly finished after a week of trolling the internet and checking the answers.
Just turned on my new laptop and the bl***~dy thing has frozen whilst checking my emails.
Resorted to control -alt - del to try and close it down but it just goes to the switch user setting and i can't evn do that as i can't move the mouse.
Tried switching it off at the buttton but when its on again - same problem
Tried taking the battery out - managed toget into my home page and when i clicked on the quiz it opened . However only 4 questions visible and it froze again.
Cannot remember the questions and no time to do it all again - how can i unfreeze the machine.
ps - it took itself off to do a windows update in the middle of all this.
|
|
|
|
Post by tinkerbell on Jan 8, 2015 23:24:27 GMT 1
Would try the ctrl-alt-del again holding buttons down for a few seconds.Had to do this 3 times on mine before it came on for task manager etc.Good luck
|
|
|
|
Post by bisdu on Jan 8, 2015 23:37:17 GMT 1
Thanks Tinks, tried that but no harm in giving it another more persistent try
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jan 9, 2015 8:44:57 GMT 1
Bisdu, I can't remember which version of Windows you use, but try pressing F8 to go into safe mode when it's starting up...sounds like your update froze, causing the problem....
|
|
|
|
Post by bisdu on Jan 9, 2015 13:31:30 GMT 1
Its (horrible) windows 8 Pete.
The first strange thing was when i had just logged on and was about to send an email - i coulnt because it said that my internet access was only local - despite the oh was on his laptop and all was ok there.
Closed it down and started again - no change
Tried to do other stuff and it froze
After many attempts including taking the battery out all i can do is get past the login page - the mouse works here but when i get onto my homepage it all loads up then freezes.
Tried f8 - no joy - any more ideas..........time is running out for the quiz...............
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jan 9, 2015 13:49:33 GMT 1
I'd have a look through this : pcsupport.about.com/od/windows-8/ss/windows-8-safe-mode.htmAt the very least, I'd think that may get you into the computer sufficiently to access your quiz questions. Worst case scenario? You may well have downloaded a virus or trojan (you did say you were checking emails) but I'm thinking you will probably have some antivirus software on the laptop.....please say yes LOL..... |
|
|
|
Post by bisdu on Jan 9, 2015 13:56:21 GMT 1
Pete there are developments
Tried the f8 again (a few times) and got into one file (there are 2 and it was the small one)
I decided to print it in case I lost it again and got 3/4 page before it froze again.
Tried again from scratch - and now I havent even got a pointer (i know where ir should be because I can locate the position with cntl.
I have mcafee - was newly installed
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jan 9, 2015 15:07:55 GMT 1
Hmmm......it's getting a bit beyond my 'ken so to speak....sorry....could be a memory issue but I'm getting well out of my depth here....
|
|
Deleted
Deleted Member
Posts: 0
|
Post by Deleted on Jan 9, 2015 15:38:32 GMT 1
Bisdu have you tied to do F2 system set up? Your laptop might be overheating which causes freezing.Try a partial window repair. that might help as well.
|
|
|
|
Post by bisdu on Jan 9, 2015 16:40:56 GMT 1
Update
Thanks all - in the end I had to give up and take it to the computer man - he thinks it is the system that operates the mouse - he manged , using and external mouse to get into the file which i emailed to myself and have now picked up on my other (dicky) laptop so i have my quiz.
he will allegedly fix it over the weekend.
Another question - computer man is recommending switching to linus - anyone know/use this and if so what it like (for a technonumpty to use) and would you recommend it
|
|
