Free (France) versus Google

[newsround]

www.economist.com/news/business/21569414-xavier-niel-playing-rough-internet-giant-france-v-google

On January 3rd Mr Niel’s company, Free, which is France’s second-biggest internet-service provider (ISP), upgraded the software on the modems it supplies to customers. Online ads were blocked by default. The move, which was aimed chiefly at Google, caused a massive rumpus.

[willywetshirt]

The same company advised me that our [France] Free box was due for the new upgrade, which i could collect at any of a number of points close to us - we were invited to choose and did so.

6 weeks later contacted them on the internet and was asked agin to choose pick up point , and did so.

Four months of too and fro-ing to the pick up point

NOTHING - Was told that four other people locally were waiting for the same thing.


WWS

[willywetshirt]

PS
If anyone has had their free new box, can they tell me how they achieved it please?

Ta in advance

WWS

[BartyB]

surely the worlds biggest search provider could simply block access to Free users